Privacy Policy

YOUR PERSONAL DATA AND HOW WE USE IT At The Messenger, we collect, use, and store your personal data to provide you with a personalised experience both online and in our physical stores. This process may occur through our website or via other means. We are committed to keeping your personal data confidential and will only collect, use, and store it in accordance with this Privacy Policy.

COLLECTION OF YOUR PERSONAL DATA We collect various levels of personal data, both on our website and in our physical stores:

As a guest browsing our website, no personal data will be collected or used. However, as a guest, you may not have access to certain services and features that are available to registered users.
When you register on our website, you will need to provide certain personal information (such as your name and contact details) to access various features and services we offer, such as email updates, responses to your queries, and priority access to limited edition items.
Orders can only be placed on our website by registered users. In this case, we will collect the necessary information to fulfill your order, including your name, contact details, and payment/credit card information.
If you wish to verify or update your personal data, you can do so by contacting our Customer Service team or by updating your profile in your registered account.

USE OF YOUR PERSONAL DATA We use the personal data you provide for the following purposes:

To deliver our services to you, including responding to inquiries, providing product recommendations, maintaining your shopping cart, processing your service applications, and fulfilling orders (including payment security checks and verification).
To send you marketing communications, such as updates on our latest products and news via email, post, or telephone.

DISCLOSURES OF YOUR INFORMATION Your personal data will remain confidential with us, except in the following cases where we may disclose your personal data:

To financial institutions, credit card companies, or collection agencies where necessary to process your payment.
To any parties where disclosure is required by statutory or contractual obligations or by law.

Please note that this Privacy Policy does not apply to any third-party websites. We encourage you to review the privacy policies of third-party websites before providing them with your personal data. We are not responsible for any use or breach of your personal data by third parties.

CONTACTING US If you have any questions or feedback about our Privacy Policy, please contact us at info@themessenger.store.